Privacy Policy

This policy explains how The Other Person Consultancy Ltd ("we", "us", "our") collects, uses and protects personal data when you visit theotherperson.com or contact us.

Who we are

The Other Person Consultancy Ltd is registered in England and Wales. Our registered address is Festival Building, Ashley Lane, Saltaire, West Yorkshire, BD17 7DQ. You can contact us at connect@theotherperson.com or +44 1274 531 888.

What data we collect

When you use our contact form, we collect your name, company name, email address, telephone number and any message you choose to send us. We use this information solely to respond to your enquiry.

We may also collect standard technical data (IP address, browser type, pages visited) through analytics tools, to help us understand how the site is used and improve it.

How we use your data

• To respond to enquiries submitted via our contact form
• To send you information you have requested
• To analyse and improve the performance of this website

We do not sell, rent or share your personal data with third parties for marketing purposes.

Who we share your data with

A small number of third-party services help us run this site and process the limited data described above:

• Google Analytics (Google LLC) — website usage analytics, only loaded if you accept analytics cookies. Data may be transferred to the US; Google provides appropriate safeguards (Standard Contractual Clauses) for this transfer.
• Custodia Continuity — our website hosting provider, which processes standard technical data (such as your IP address) as needed to serve the site to you.
• Mailgun (Mailgun Technologies, Inc., a Sinch company) — email delivery for our contact forms. When you submit an enquiry, the details you provide (such as your name, email address and message) are processed by Mailgun to deliver that enquiry to us and to send you a confirmation copy. We use Mailgun's EU infrastructure, so this data is processed within the EU.

We'll update this list if that changes, for example if we introduce a new tool for handling your data.

Legal basis for processing

We process your data on the basis of legitimate interest (responding to enquiries you have initiated) and, where applicable, your consent.

How long we keep your data

Enquiry data is retained for as long as necessary to manage a potential or existing client relationship, and no longer than 3 years after the last contact unless required by law.

Your rights

Under UK GDPR, you have the right to access, correct or delete any personal data we hold about you, to object to its processing, and to request that we restrict processing in certain circumstances. To exercise any of these rights, please contact us at connect@theotherperson.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

When you first visit this site, you'll see a banner asking whether you're happy for us to use analytics cookies. If you accept, we load Google Analytics (GA4) to help us understand how the site is used, anonymising your IP address in the process. If you decline, no analytics cookies are set. Your choice is remembered in your browser so you won't be asked again on future visits, and you can clear this at any time by clearing your browser's site data. You can also control or block cookies generally through your browser settings.

We don't use cookies for advertising or to build a profile of you for marketing purposes.

Changes to this policy

We may update this policy from time to time. The current version will always be available at this address.

Last updated: July 2026