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What we do

We specialise in two areas. Developing trusted and engaging brands. And building trusted, browser-based, business systems that do what they need to do securely, efficiently and effectively; systems that are aligned and integrated with business requirements and meet the operating needs of key users.

There are three parts to The Other Person, each of which provides a range of services in support of these two areas.

Services

Consulting

  • Brand and communication strategy
  • Insight and analysis
  • Story development
  • Foundation messaging
  • Cultural engineering
  • Sales and bid support
  • Creative problem solving

Design

  • Brand and corporate identity
  • Webdesign
  • Graphic design
  • Social media design
  • Interiors design
  • Signage
  • Copywriting
  • Photography
  • Illustration
  • Print management
  • Animation
  • Video

Systems Development

  • Website design and development
  • eCommerce and customised on-line retail solutions
  • Customer Relationship Managment (CRM) systems
  • Payment gateway integration and certification
  • Business information systems
  • Reporting and MI
  • Forecasting and projections
  • Inventory and workforce management
  • Web2Print
  • Mobile apps
  • Website and application audits
  • Security
  • SEO
  • Accessibility
  • UX and user journey
  • Performance
  • Application maintenance and upgrades

How we do it

We investigate

There is no substitute for an objective and in-depth understanding and analysis of what the circumstances, situations, issues, problems and opportunities involved actually are. What is the reality? Knowing the reality enables the production of the correct brief which in turn will yield the best solutions.

We generate ideas

Not as easy as it sounds. A fresh insight or a new idea can, quite simply, transform a situation or a business. Yet any idea needs to be brought to life and put into action. A good idea without effective execution remains just an idea. It adds no value.

We define then refine

Whatever is needed – and whether it involves words, images, systems or behaviours – we think hard about what is involved. Then we propose solutions. Then we work hard on these solutions to make sure they are right and will work as hard as possible.

We develop and test

We try stuff. We try it out. We test it. We want things to be efficient and effective.

We improve

We are not complacent or arrogant. We realise that things can always be done better or differently. What works today may not work tomorrow; so we are always looking at and thinking about what could be improved. Including ourselves.