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This story is about ‘them’.
Your customer.

Everything you say and do should be about them.

Yes, we know it seems obvious, but it isn’t: most businesses are far too caught up in themselves. It’s why we put your customer at the centre of every discussion, decision and strategy. Because that's the route to sustainable success.

We are The Other Person – a brand development consultancy with your customer always in mind.


Results for Them

We deal in business problems and opportunities. Our job is to help our clients to grow – through brand development, overseas expansion, product development, channel management, and more.

The positive outcomes in our case studies are the result of working on a substantial foundation of solid business strategy and creative thinking, with your customer always front and centre of any decision.

Browse our case studies of winning results



Retrospection changes brand perception.

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A green opportunity makes competitors envious.

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Blueprint for business transformation.

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Developing a system an award winning franchise business can’t do without.

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Challenging the board to see the other person.

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Understanding You

To understand your customers, first we must understand you. So we’ll take the time to listen carefully to what you do, and why, and for whom. And how you might like that to change.